Entries are open to all organisations and open now. Entries should be registered together with the requirements to The requirements are stipulated in the Awards Methodology document. E-mail us to get a copy.

Why Participate?

  • The awards are a platform to promote your brand and enhance your credibility and image.
  • Entering helps you streamline your strategy and focus on what you do best as well as learn what you can improve.
  • Continuous improvement opportunities and benchmarking of the organisation's Customer Service efforts.
  • Greater focus on Customer Service throughout the entire organisation
  • Increased morale at all levels of the organisation as you receive awards for individuals within your organisation and the organisation as a whole.
  • The adjudication process is transparent and most importantly Fair and Unbiased.
  • >Get the chance to network and celebrate with peers in the service industry as you celebrate your victory in the awards.